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Moon Palace The Grand Cancun All Inclusive Hotel Alfredo V. Bonfil, Alfredo V. Bonfil

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From598US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500

Moon Palace The Grand Cancun All Inclusive is a premier resort located in Cancun, Mexico, known for its luxurious offerings and exceptional service. The resort features a unique, resort-within-a-resort concept that elevates gatherings, meetings, and vacations into extraordinary experiences. Its stunning setting by the Caribbean Sea provides guests with breathtaking ocean views and access to pristine beaches.

Location

Moon Palace The Grand Cancun is conveniently situated just 15 km from Cancun, offering easy access to nearby landmarks and attractions like Xoximilco and Ventura Park Cancun. Guests can explore the exquisite beaches and warm waters of the Caribbean, making it an ideal destination for adventure and relaxation.

Rooms

The resort offers a range of accommodations, each designed for comfort and luxury. Guests can enjoy a spacious air-conditioned room with amenities such as a double whirlpool tub, flat-screen TV, and minibar with garden views. Unique room features may include a hot tub and private bathroom facilities.

Eat & Drink

Onsite, the resort boasts multiple dining options that showcase the royal flavors of Mexico. Expert chefs craft unexpected dishes using classic ingredients, adding a contemporary twist to traditional cuisine. Guests can indulge in a vibrant atmosphere with live Mariachi music and enjoy breakfast and various dining experiences throughout their stay.

Leisure & Business

The resort provides numerous leisure activities, including access to multiple crystal-clear pools with stunning views and varied atmospheres. The wellness offerings include luxurious treatments at Awe Spa, where guests can pamper themselves with massages and other services. Entertainment options are abundant, featuring spectacular shows and recreational programs for all ages.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Grand Pool Side King Suite
Max:
4 persons
79 m² 
Bed options:
1 King Size Bed
Pool view
Shower
Private pool
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Grand Deluxe King Room
Max:
4 persons
77 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Honeymoon King Suite
Max:
2 persons
77 m² 
Bed options:
1 King Size Bed
Garden view
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center
Alfredo V. Bonfil 11.9 mi
Airports
Cancun (CUN) 7.6 mi
Isla Mujeres (ISJ) 25.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Horseback riding
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Pool tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Location

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Nearby
Events
Moon Palace Arena
1200 ft
Restaurants
La Gondola
1500 ft
Carretera Cancun-Chetumal
Momo
3900 ft
Moon Palace Complex Adjacent to lobby
Palapa Fragata
3800 ft
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort

Reviews and Ratings

Feedback from previous guests about their experience
72%
liked the resort and would come back again
Clean surroundings
Comfortable rooms
Inconvenient layout
Rude service
7.2/10
Very good
Rooms
7.2
Location
7.8
Service
6.8
Dining
6.0
Guest reviews
7.2/10
based on 9 reviews
8.5
8.5/10 based on 247 reviews
John
United States of America, December  2024
7.2/10

I had an enjoyable stay at the hotel, though there were a few bumps along the way. The rooms were comfortable enough, but they were quite distant from each other, making family visits a bit inconvenient. I really appreciated the friendly service, and the amenities were nice, but the dining left something to be desired. Overall, it was a decent value for the price, but some improvements would make a big difference.

Rooms
7.0
The rooms were comfortable enough, but the distance required a buggy to get around and see family, which was a hassle.
Service
8.0
The service was friendly, and the staff provided incredible service most of the time, but there were instances where it felt unaccommodating.
Location
7.0
The hotel's location was convenient for accessing activities, but it was a bit disappointing that there was a pressure to purchase a membership for better access.
Dining
6.0
The dining experience was rather elaborate, but the overall food options were limited and didn't quite hit the mark.
Facilities
7.0
The facilities were decent, providing essential amenities, but I felt some could use an upgrade.
Ray
United States of America, November  2024
7.8/10

I had a great experience overall at this hotel. The proximity to a lovely coffee shop made my mornings special, and the cleanliness of the place was impressive. However, I found the rooms to be quite a distance apart, which made visiting family a bit inconvenient. Also, while I appreciated the service, there were moments when it felt a bit unaccommodating. Overall, it was a decent stay, but some aspects could definitely be improved.

Rooms
7.0
The rooms were comfortable enough, but I did encounter a leaky bathroom.
Service
7.0
The service was friendly and provided incredible assistance, although there were times when it felt unaccommodating.
Location
9.0
I loved the walk to the coffee shop each morning, which added a nice touch to my stay.
Dining
Facilities
8.0
The facilities were well-maintained, but lacked some amenities that could enhance the experience.
John
United States of America, November  2024
7.4/10

I had a bit of a mixed experience at the hotel. While the rooms were spacious and well-equipped, we faced a slight nuisance with the leaky bathroom. The staff was mostly friendly and offered great service, but there was a hiccup when my credit card wasn't available, which caused a bit of a stress. The hotel's location made morning walks to the nearby coffee shop a delightful routine, but it did seem like access could be a hassle if you needed to travel between distant rooms. All in all, it wasn't perfect, but there were definitely some highlights.

Rooms
7.0
The rooms were spacious and well-equipped, though the bathroom had a leaky issue that could be bothersome.
Service
7.0
The service was generally very good and hardworking, but I did find myself a bit trapped when I couldn't present the credit card I booked with.
Location
8.0
I loved the walks to the nearby coffee shop each morning, which made for a pleasant start to the day.
Dining
Facilities
Dan
United States of America, October  2024
6.8/10

The hotel is conveniently located with beautiful and clean surroundings that I absolutely loved. The rooms were comfortable, but the distance between my room and my family's was a bit inconvenient; I had to rely on a buggy to get to them. The service had its ups and downs; while some staff were friendly, I did encounter a few who were quite rude, especially towards non-members. Overall, the experience wasn't perfect, but there were definitely some enjoyable moments.

Rooms
7.0
The rooms were comfortable enough, but the layout made visiting family a bit tricky since we needed a buggy to get around.
Service
5.0
While some staff members were friendly, I found a few to be extremely disrespectful, particularly to non-members.
Location
9.0
I loved the walk to the coffee shop each morning, and the area was beautiful and clean, which made for a pleasant stay.
Dining
Facilities
6.0
The hotel had several amenities, but it felt like there was a bit of an attitude towards non-members.
Clean surroundings
Inconvenient layout
Antonio
United States of America, August  2024
7.0/10

I had a pretty good time at this hotel. The rooms were spacious and well equipped, which made my stay comfortable. However, I found it a bit inconvenient since the rooms I booked were quite far apart, making it hard for my family to gather. The service was good overall, with friendly staff who really made an effort. Though, I did encounter a few rude interactions that dampened the experience a bit. The location is decent, close enough to activities, but not ideal for beach access.

Rooms
8.0
The rooms were spacious and well-equipped, which made my stay quite comfortable.
Service
7.0
The service was good and the staff was friendly and hard-working, although I did face some ultra disrespectful behavior at times.
Location
6.0
The hotel's location was decent, making it close to several activities, but it felt a bit far from the beach.
Dining
Facilities
7.0
The hotel had some solid facilities, but nothing exceptional stood out during my stay.
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