Moon Palace The Grand Cancun All Inclusive Hotel Alfredo V. Bonfil, Alfredo V. Bonfil
About the Resort
Moon Palace The Grand Cancun All Inclusive is a premier resort located in Cancun, Mexico, known for its luxurious offerings and exceptional service. The resort features a unique, resort-within-a-resort concept that elevates gatherings, meetings, and vacations into extraordinary experiences. Its stunning setting by the Caribbean Sea provides guests with breathtaking ocean views and access to pristine beaches.
Location
Moon Palace The Grand Cancun is conveniently situated just
Rooms
The resort offers a range of accommodations, each designed for comfort and luxury. Guests can enjoy a spacious air-conditioned room with amenities such as a
Eat & Drink
Onsite, the resort boasts multiple dining options that showcase the royal flavors of Mexico. Expert chefs craft unexpected dishes using classic ingredients, adding a contemporary twist to traditional cuisine. Guests can indulge in a vibrant atmosphere with
Leisure & Business
The resort provides numerous leisure activities, including access to multiple
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Price and Room Availability Calendar
Getting around
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Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Elevator
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Diving
- Snorkeling
- Horseback riding
- Cycling
- Tennis court
- Bowling
- Golf course
- Pool tables
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Steam room
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Location
Reviews and Ratings
I had an enjoyable stay at the hotel, though there were a few bumps along the way. The rooms were comfortable enough, but they were quite distant from each other, making family visits a bit inconvenient. I really appreciated the friendly service, and the amenities were nice, but the dining left something to be desired. Overall, it was a decent value for the price, but some improvements would make a big difference.
I had a great experience overall at this hotel. The proximity to a lovely coffee shop made my mornings special, and the cleanliness of the place was impressive. However, I found the rooms to be quite a distance apart, which made visiting family a bit inconvenient. Also, while I appreciated the service, there were moments when it felt a bit unaccommodating. Overall, it was a decent stay, but some aspects could definitely be improved.
I had a bit of a mixed experience at the hotel. While the rooms were spacious and well-equipped, we faced a slight nuisance with the leaky bathroom. The staff was mostly friendly and offered great service, but there was a hiccup when my credit card wasn't available, which caused a bit of a stress. The hotel's location made morning walks to the nearby coffee shop a delightful routine, but it did seem like access could be a hassle if you needed to travel between distant rooms. All in all, it wasn't perfect, but there were definitely some highlights.
The hotel is conveniently located with beautiful and clean surroundings that I absolutely loved. The rooms were comfortable, but the distance between my room and my family's was a bit inconvenient; I had to rely on a buggy to get to them. The service had its ups and downs; while some staff were friendly, I did encounter a few who were quite rude, especially towards non-members. Overall, the experience wasn't perfect, but there were definitely some enjoyable moments.
I had a pretty good time at this hotel. The rooms were spacious and well equipped, which made my stay comfortable. However, I found it a bit inconvenient since the rooms I booked were quite far apart, making it hard for my family to gather. The service was good overall, with friendly staff who really made an effort. Though, I did encounter a few rude interactions that dampened the experience a bit. The location is decent, close enough to activities, but not ideal for beach access.