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Moon Palace The Grand Cancun All Inclusive, Alfredo V. Bonfil

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From598US$ /night
Check-in
15Mar2025Select date
Check-out
16Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500

Moon Palace The Grand Cancun All Inclusive offers a unique resort experience with a focus on luxury and family-friendly amenities. Nestled along a seemingly boundless stretch of beautiful beach overlooking the Caribbean Sea, this resort represents a fusion of elegance, technology, and convenience. Guests can enjoy personalized services, including a Couples Cabana Day and indulgent room amenities.

Location

Located just 15 km from Cancun, the resort offers easy access to nearby landmarks and attractions. The surrounding area features stunning beaches and tropical views, enhancing the vacation experience. Transportation options are readily available, ensuring a seamless travel experience for guests exploring the region.

Rooms

The resort features spacious air-conditioned rooms and suites with views of the garden and pools. Notable amenities include private bathrooms with free toiletries, flat-screen TVs, minibars, and hot tubs for a unique experience. Guests can choose from family rooms fitted for multiple guests or romantic suites designed for couples.

Eat & Drink

The resort's dining scene showcases a contemporary experience with expert chefs crafting unique dishes using royal Mexican flavors. Guests can enjoy onsite restaurants that offer a variety of cuisines, complemented by live Mariachi music for an immersive dining atmosphere. Each meal, including breakfast, features the freshest ingredients to satisfy every palate.

Leisure & Business

The resort is home to numerous recreational activities, including well-maintained crystal-clear pools and an expansive golf course for enthusiasts. Guests can unwind at Awe Spa, which offers luxurious treatments to relax the body and soul. Additionally, vibrant entertainment options are available, featuring spectacular shows and traditional Mexican performances.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.
Grand Swim Up Suite Garden View
Max:
4 persons
79 m² 
Bed options:
1 King-size bed
Pool view
Shower
Private pool
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Grand Deluxe Garden View
Max:
4 persons
77 m² 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Grand Honeymoon Suite King Size Bed
Max:
2 persons
77 m² 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
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Getting around

Explore available ways to reach your dream destination

City Centre
Alfredo V. Bonfil 19.1 km
Airports
Cancun (CUN) 12.3 km
Isla Mujeres (ISJ) 40.2 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Horseback riding
  • Cycling
  • Tennis court
  • Bowling
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Sports trainer
  • Fishing

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Game room

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Map view
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Alfredo V. Bonfil, Mexico, 77500
Nearby
Event hall
Moon Palace Arena
340 m
Restaurants
La Gondola
450 m
Carretera Cancun-Chetumal
Momo
1.2 km
Moon Palace Complex Adjacent to lobby
Palapa Fragata
1.1 km
Carretera Cancun-Chetumal Km. 340 Moon Palace Golf & Spa Resort

Reviews and Ratings

Feedback from previous guests about their experience. <br />
72%
liked the resort and would come back
Clean surroundings
Comfortable rooms
Inconvenient layout
Rude service
7.2/10
Very good
Rooms
7.2
Location
7.8
Service
6.8
Dining
6.0
Guest reviews
7.2/10
based on 5 reviews
8.4
8.4/10based on 239 reviews
John
United States, December  2024
7.2/10

I had an enjoyable stay at the hotel, though there were a few bumps along the way. The rooms were comfortable enough, but they were quite distant from each other, making family visits a bit inconvenient. I really appreciated the friendly service, and the amenities were nice, but the dining left something to be desired. Overall, it was a decent value for the price, but some improvements would make a big difference.

Rooms
7.0
The rooms were comfortable enough, but the distance required a buggy to get around and see family, which was a hassle.
Service
8.0
The service was friendly, and the staff provided incredible service most of the time, but there were instances where it felt unaccommodating.
Location
7.0
The hotel's location was convenient for accessing activities, but it was a bit disappointing that there was a pressure to purchase a membership for better access.
Dining
6.0
The dining experience was rather elaborate, but the overall food options were limited and didn't quite hit the mark.
Facilities
7.0
The facilities were decent, providing essential amenities, but I felt some could use an upgrade.
Ray
United States, November  2024
7.8/10

I had a great experience overall at this hotel. The proximity to a lovely coffee shop made my mornings special, and the cleanliness of the place was impressive. However, I found the rooms to be quite a distance apart, which made visiting family a bit inconvenient. Also, while I appreciated the service, there were moments when it felt a bit unaccommodating. Overall, it was a decent stay, but some aspects could definitely be improved.

Rooms
7.0
The rooms were comfortable enough, but I did encounter a leaky bathroom.
Service
7.0
The service was friendly and provided incredible assistance, although there were times when it felt unaccommodating.
Location
9.0
I loved the walk to the coffee shop each morning, which added a nice touch to my stay.
Dining
Facilities
8.0
The facilities were well-maintained, but lacked some amenities that could enhance the experience.
John
United States, November  2024
7.4/10

I had a bit of a mixed experience at the hotel. While the rooms were spacious and well-equipped, we faced a slight nuisance with the leaky bathroom. The staff was mostly friendly and offered great service, but there was a hiccup when my credit card wasn't available, which caused a bit of a stress. The hotel's location made morning walks to the nearby coffee shop a delightful routine, but it did seem like access could be a hassle if you needed to travel between distant rooms. All in all, it wasn't perfect, but there were definitely some highlights.

Rooms
7.0
The rooms were spacious and well-equipped, though the bathroom had a leaky issue that could be bothersome.
Service
7.0
The service was generally very good and hardworking, but I did find myself a bit trapped when I couldn't present the credit card I booked with.
Location
8.0
I loved the walks to the nearby coffee shop each morning, which made for a pleasant start to the day.
Dining
Facilities
Dan
United States, October  2024
6.8/10

The hotel is conveniently located with beautiful and clean surroundings that I absolutely loved. The rooms were comfortable, but the distance between my room and my family's was a bit inconvenient; I had to rely on a buggy to get to them. The service had its ups and downs; while some staff were friendly, I did encounter a few who were quite rude, especially towards non-members. Overall, the experience wasn't perfect, but there were definitely some enjoyable moments.

Rooms
7.0
The rooms were comfortable enough, but the layout made visiting family a bit tricky since we needed a buggy to get around.
Service
5.0
While some staff members were friendly, I found a few to be extremely disrespectful, particularly to non-members.
Location
9.0
I loved the walk to the coffee shop each morning, and the area was beautiful and clean, which made for a pleasant stay.
Dining
Facilities
6.0
The hotel had several amenities, but it felt like there was a bit of an attitude towards non-members.
Clean surroundings
Inconvenient layout
Antonio
United States, August  2024
7.0/10

I had a pretty good time at this hotel. The rooms were spacious and well equipped, which made my stay comfortable. However, I found it a bit inconvenient since the rooms I booked were quite far apart, making it hard for my family to gather. The service was good overall, with friendly staff who really made an effort. Though, I did encounter a few rude interactions that dampened the experience a bit. The location is decent, close enough to activities, but not ideal for beach access.

Rooms
8.0
The rooms were spacious and well-equipped, which made my stay quite comfortable.
Service
7.0
The service was good and the staff was friendly and hard-working, although I did face some ultra disrespectful behavior at times.
Location
6.0
The hotel's location was decent, making it close to several activities, but it felt a bit far from the beach.
Dining
Facilities
7.0
The hotel had some solid facilities, but nothing exceptional stood out during my stay.
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