Moon Palace The Grand Cancun All Inclusive, Alfredo V. Bonfil
About the Resort
Moon Palace The Grand Cancun All Inclusive offers a unique resort experience with a focus on luxury and family-friendly amenities. Nestled along a seemingly boundless stretch of beautiful beach overlooking the Caribbean Sea, this resort represents a fusion of elegance, technology, and convenience. Guests can enjoy personalized services, including a Couples Cabana Day and indulgent room amenities.
Location
Located just
Rooms
The resort features spacious
Eat & Drink
The resort's dining scene showcases a contemporary experience with expert chefs crafting unique dishes using royal Mexican flavors. Guests can enjoy
Leisure & Business
The resort is home to numerous recreational activities, including well-maintained crystal-clear pools and an expansive
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Price and Room Availability Calendar
Getting around
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Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Horseback riding
- Cycling
- Tennis court
- Bowling
- Golf course
- Billiard tables
- Table tennis
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
- Game room
Spa & Leisure
- Rooftop pool
- Heated swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
I had an enjoyable stay at the hotel, though there were a few bumps along the way. The rooms were comfortable enough, but they were quite distant from each other, making family visits a bit inconvenient. I really appreciated the friendly service, and the amenities were nice, but the dining left something to be desired. Overall, it was a decent value for the price, but some improvements would make a big difference.
I had a great experience overall at this hotel. The proximity to a lovely coffee shop made my mornings special, and the cleanliness of the place was impressive. However, I found the rooms to be quite a distance apart, which made visiting family a bit inconvenient. Also, while I appreciated the service, there were moments when it felt a bit unaccommodating. Overall, it was a decent stay, but some aspects could definitely be improved.
I had a bit of a mixed experience at the hotel. While the rooms were spacious and well-equipped, we faced a slight nuisance with the leaky bathroom. The staff was mostly friendly and offered great service, but there was a hiccup when my credit card wasn't available, which caused a bit of a stress. The hotel's location made morning walks to the nearby coffee shop a delightful routine, but it did seem like access could be a hassle if you needed to travel between distant rooms. All in all, it wasn't perfect, but there were definitely some highlights.
The hotel is conveniently located with beautiful and clean surroundings that I absolutely loved. The rooms were comfortable, but the distance between my room and my family's was a bit inconvenient; I had to rely on a buggy to get to them. The service had its ups and downs; while some staff were friendly, I did encounter a few who were quite rude, especially towards non-members. Overall, the experience wasn't perfect, but there were definitely some enjoyable moments.
I had a pretty good time at this hotel. The rooms were spacious and well equipped, which made my stay comfortable. However, I found it a bit inconvenient since the rooms I booked were quite far apart, making it hard for my family to gather. The service was good overall, with friendly staff who really made an effort. Though, I did encounter a few rude interactions that dampened the experience a bit. The location is decent, close enough to activities, but not ideal for beach access.